Por que será que os sistemas desenvolvidos atualmente sempre dão erros inexperados? Provavelmente porque o sistema não foi bem modelado antes de começar a implementação.
Este é um erro que ocorreu na página de Vale:
Ocorreu um erro inesperado. Utilize as informações abaixo para entrar em contato com o suporte. Sistema: SGP Web - Sistema de Gerenciamento de Passagem Ambiente: PRD - prd296.cvrd.br Transação: com.accenture.cvrd.framework.model.dao.exception.PersistenceException: Falha ao executar a query: at com.accenture.cvrd.framework.model.dao.MappingQuery.executeQuery(MappingQuery.java:1321) at com.accenture.cvrd.framework.model.dao.MappingQuery.findByColumns(MappingQuery.java:292) at com.accenture.cvrd.framework.model.dao.MappingQuery.findByColumns(MappingQuery.java:242) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.FerroviaDAOImpl$1.doInConnection(FerroviaDAOImpl.java:35) at com.accenture.cvrd.framework.model.dao.ConnectionTemplate.execute(ConnectionTemplate.java:55) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.FerroviaDAOImpl.getFerroviaPeloId(FerroviaDAOImpl.java:32) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.services.impl.CoreServiceImpl.getFerrovia(CoreServiceImpl.java:1080) at br.com.vale.cm.gerenciamentopassagem.sgpweb.common.presentation.internet.action.LoginInternetHelper.persisteFerroviaNaSessao(LoginInternetHelper.java:37) at br.com.vale.cm.gerenciamentopassagem.sgpweb.presentation.vendapassagem.internet.action.PrincipalActionInternet.preparaPesquisaPassagens(PrincipalActionInternet.java:95) at br.com.vale.cm.gerenciamentopassagem.sgpweb.presentation.vendapassagem.internet.action.PrincipalActionInternet$1.executeLogic(PrincipalActionInternet.java:56) at com.accenture.cvrd.framework.presentation.action.BaseCommand.execute(BaseCommand.java:161) at br.com.vale.cm.gerenciamentopassagem.sgpweb.presentation.vendapassagem.internet.action.PrincipalActionInternet.execute(PrincipalActionInternet.java:51) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) at javax.servlet.http.HttpServlet.service(HttpServlet.java:763) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:595) Caused by: java.sql.SQLException: Protocol violation at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:138) at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:175) at oracle.jdbc.driver.DatabaseError.check_error(DatabaseError.java:898) at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:656) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:185) at oracle.jdbc.driver.T4CPreparedStatement.execute_for_describe(T4CPreparedStatement.java:503) at oracle.jdbc.driver.OracleStatement.execute_maybe_describe(OracleStatement.java:1029) at oracle.jdbc.driver.T4CPreparedStatement.execute_maybe_describe(T4CPreparedStatement.java:535) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1126) at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3001) at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3043) at oracle_jdbc_driver_T4CPreparedStatement_Proxy.executeQuery() at com.accenture.cvrd.framework.model.dao.MappingQuery.executeQuery(MappingQuery.java:1316) ... 26 more
Para que não conhece a implementação do sistema, estas mensagens de erro são mais enigmáticas que o código em hexadecimal dos BSoD do Windows.
Mas bacane né? Recebo de presente um monte de código de erro, mas as não consigo comprar as passagens.
Update: Após clicar no botão voltar e preencher os campos de Origem e Destino recebo novas mensagens de “esperança”:
Ocorreu um erro inesperado. Utilize as informações abaixo para entrar em contato com o suporte. Sistema: SGP Web - Sistema de Gerenciamento de Passagem Ambiente: PRD - prd296.cvrd.br Transação: com.accenture.cvrd.framework.model.dao.exception.PersistenceException: Erro ao executar o mapRow(): java.sql.SQLException: OALL8 is in an inconsistent state. at com.accenture.cvrd.framework.model.dao.MappingQuery.createDataList(MappingQuery.java:1247) at com.accenture.cvrd.framework.model.dao.MappingQuery.resultSetToList(MappingQuery.java:1195) at com.accenture.cvrd.framework.model.dao.MappingQuery.executeQuery(MappingQuery.java:1317) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.query.SgpMappingQuery.executeQueryComCache(SgpMappingQuery.java:159) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.query.SgpMappingQuery.findByFilter(SgpMappingQuery.java:124) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.query.SgpMappingQuery.findByFilter(SgpMappingQuery.java:233) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.TremDAOImpl$12.doInConnection(TremDAOImpl.java:349) at com.accenture.cvrd.framework.model.dao.ConnectionTemplate.execute(ConnectionTemplate.java:55) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.TremDAOImpl.getTrensPorComplementoRotaData(TremDAOImpl.java:337) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.vendapassagem.ServicoVendaPassagem.obtemPassagensMesmaRota(ServicoVendaPassagem.java:714) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.vendapassagem.ServicoVendaPassagem.pesquisaPassagensDisponiveis(ServicoVendaPassagem.java:277) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.services.impl.CoreServiceImpl.pesquisaPassagens(CoreServiceImpl.java:1555) at br.com.vale.cm.gerenciamentopassagem.sgpweb.presentation.vendapassagem.common.action.command.PesquisarPassagensCommand.executeLogic(PesquisarPassagensCommand.java:88) at br.com.vale.cm.gerenciamentopassagem.sgpweb.presentation.vendapassagem.internet.action.VendaPassagemInternetAction$2.executeLogic(VendaPassagemInternetAction.java:106) at com.accenture.cvrd.framework.presentation.action.BaseCommand.execute(BaseCommand.java:161) at br.com.vale.cm.gerenciamentopassagem.sgpweb.presentation.vendapassagem.internet.action.VendaPassagemInternetAction.pesquisaPassagens(VendaPassagemInternetAction.java:113) at sun.reflect.GeneratedMethodAccessor913.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:592) at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:270) at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:187) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) at javax.servlet.http.HttpServlet.service(HttpServlet.java:763) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:595) Caused by: com.accenture.cvrd.framework.model.dao.exception.PersistenceException: Falha ao executar a query: at com.accenture.cvrd.framework.model.dao.MappingQuery.executeQuery(MappingQuery.java:1321) at com.accenture.cvrd.framework.model.dao.MappingQuery.executeQuery(MappingQuery.java:476) at com.accenture.cvrd.framework.model.dao.MappingQuery.executeForObject(MappingQuery.java:667) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.query.SgpMappingQuery.findByKey(SgpMappingQuery.java:306) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.query.SgpMappingQuery.findByKey(SgpMappingQuery.java:254) at br.com.vale.cm.gerenciamentopassagem.sgpweb.ferrovia.model.dao.impl.OSUnilogDAOImpl$1.doInConnection(OSUnilogDAOImpl.java:23) at com.accenture.cvrd.framework.model.dao.ConnectionTemplate.execute(ConnectionTemplate.java:55) at br.com.vale.cm.gerenciamentopassagem.sgpweb.ferrovia.model.dao.impl.OSUnilogDAOImpl.getPeloId(OSUnilogDAOImpl.java:21) at br.com.vale.cm.gerenciamentopassagem.sgpweb.ferrovia.model.unilog.ServicoOSUnilogImpl.getOrdemServico(ServicoOSUnilogImpl.java:13) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.query.TremQuery.mapRow(TremQuery.java:97) at com.accenture.cvrd.framework.model.dao.MappingQuery.createDataList(MappingQuery.java:1245) ... 35 more Caused by: java.sql.SQLException: OALL8 is in an inconsistent state. at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:138) at oracle.jdbc.driver.T4C8Oall.init(T4C8Oall.java:325) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:170) at oracle.jdbc.driver.T4CPreparedStatement.execute_for_describe(T4CPreparedStatement.java:503) at oracle.jdbc.driver.OracleStatement.execute_maybe_describe(OracleStatement.java:1029) at oracle.jdbc.driver.T4CPreparedStatement.execute_maybe_describe(T4CPreparedStatement.java:535) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1126) at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3001) at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3043) at oracle_jdbc_driver_T4CPreparedStatement_Proxy.executeQuery() at com.accenture.cvrd.framework.model.dao.MappingQuery.executeQuery(MappingQuery.java:1316) ... 45 more
E a pergunta que não quer calar: você contrataria a empresa que desenvolveu este sistema para desenvolver um software de missão crítica para a sua empresa/indústria/usina nuclear? 😛
Update2: Ao logar no sistema eu recebo:
Ocorreu um erro inesperado. Utilize as informações abaixo para entrar em contato com o suporte. Sistema: SGP Web - Sistema de Gerenciamento de Passagem Ambiente: PRD - prd296.cvrd.br Transação: com.accenture.cvrd.framework.model.dao.exception.PersistenceException: Erro ao executar o mapRow(): java.sql.SQLException: Protocol violation at com.accenture.cvrd.framework.model.dao.MappingQuery.createDataList(MappingQuery.java:1247) at com.accenture.cvrd.framework.model.dao.MappingQuery.resultSetToList(MappingQuery.java:1195) at com.accenture.cvrd.framework.model.dao.MappingQuery.executeQuery(MappingQuery.java:1317) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.query.SgpMappingQuery.executeQuery(SgpMappingQuery.java:42) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.VendaPassagemDAOImpl$18.doInConnection(VendaPassagemDAOImpl.java:494) at com.accenture.cvrd.framework.model.dao.ConnectionTemplate.execute(ConnectionTemplate.java:55) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.VendaPassagemDAOImpl.getVendasInternetSatisfazendo(VendaPassagemDAOImpl.java:491) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.vendapassagem.ServicoVendaPassagem.getVendasInternetPeloFiltro(ServicoVendaPassagem.java:1679) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.services.impl.CoreServiceImpl.getVendasInternetPeloFiltro(CoreServiceImpl.java:5715) at br.com.vale.cm.gerenciamentopassagem.sgpweb.presentation.vendapassagem.internet.action.MinhasPassagensAction$1.executeLogic(MinhasPassagensAction.java:83) at com.accenture.cvrd.framework.presentation.action.BaseCommand.execute(BaseCommand.java:161) at br.com.vale.cm.gerenciamentopassagem.sgpweb.presentation.vendapassagem.internet.action.MinhasPassagensAction.listar(MinhasPassagensAction.java:98) at sun.reflect.GeneratedMethodAccessor1471.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:592) at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:270) at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:187) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) at javax.servlet.http.HttpServlet.service(HttpServlet.java:763) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219) at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1085) at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:398) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:241) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) at javax.servlet.http.HttpServlet.service(HttpServlet.java:763) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:595) Caused by: com.accenture.cvrd.framework.model.dao.exception.PersistenceException: Falha ao executar a query: at com.accenture.cvrd.framework.model.dao.MappingQuery.executeQuery(MappingQuery.java:1321) at com.accenture.cvrd.framework.model.dao.MappingQuery.executeQuery(MappingQuery.java:476) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.CarroTremDAOImpl$6.doInConnection(CarroTremDAOImpl.java:104) at com.accenture.cvrd.framework.model.dao.ConnectionTemplate.execute(ConnectionTemplate.java:55) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.CarroTremDAOImpl.getPeloCarro(CarroTremDAOImpl.java:91) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.TremDAOImpl.associaLocalFerroviarioDesembarqueCarro(TremDAOImpl.java:60) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.TremDAOImpl$1.doInConnection(TremDAOImpl.java:48) at com.accenture.cvrd.framework.model.dao.ConnectionTemplate.execute(ConnectionTemplate.java:55) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.impl.TremDAOImpl.getPeloId(TremDAOImpl.java:40) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.query.BilhetePassagemQuery.obtemTremUtilizandoCache(BilhetePassagemQuery.java:269) at br.com.vale.cm.gerenciamentopassagem.sgpweb.core.model.dao.query.BilhetePassagemQuery.mapRow(BilhetePassagemQuery.java:180) at com.accenture.cvrd.framework.model.dao.MappingQuery.createDataList(MappingQuery.java:1245) ... 45 more Caused by: java.sql.SQLException: Protocol violation at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:138) at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:175) at oracle.jdbc.driver.DatabaseError.check_error(DatabaseError.java:898) at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:656) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:185) at oracle.jdbc.driver.T4CPreparedStatement.execute_for_describe(T4CPreparedStatement.java:503) at oracle.jdbc.driver.OracleStatement.execute_maybe_describe(OracleStatement.java:1029) at oracle.jdbc.driver.T4CPreparedStatement.execute_maybe_describe(T4CPreparedStatement.java:535) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1126) at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3001) at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3043) at oracle_jdbc_driver_T4CPreparedStatement_Proxy.executeQuery() at com.accenture.cvrd.framework.model.dao.MappingQuery.executeQuery(MappingQuery.java:1316) ... 56 more
Como dá pra ver nada neste site funciona!